What You Can Take


Free Baggage Allowance

 



Weight Concept:For Travel starting from India to Europe/Far East/Middle East a passenger is
allowed Free Baggage allowance by the airlines that is based on the class of
travel. A child gets the equivalent allowance as an adult. Infant are not
allowed any free baggage allowance, except for items like Strollers or Infant’s
utility bag.
Normally, the following entitlement is allowed based on the class of travel :-

First Class: 40 Kg
Business Class: 30 Kg
Economy Class: 20 Kg


Piece Concept:

International Air Transport Association (IATA) has formed certain guidelines and
rules for smooth processing of various aspects of travel. The rules framed by
IATA are enforced by all member airlines to avoid any ambiguity and ensure
service/quality standards.


Countries where the piece system applies:

between USA/US Territories and all countries.
between Canada and Europe, Middle East, Southern Africa, South Asian
Subcontinent, the Far East except Guam and South West Pacific, Argentina,
Bolivia, Brazil, Chile, Mexico, Panama, Paraguay, Peru, Uruguay.

between the Far East and Argentina, Bolivia, Brazil, Chile, Panama, Paraguay,
Peru, Uruguay, Mexico, USA.
between Guam/Saipan and Japan, Okinawa, Hong Kong, Korea Republic, China,
Taiwan, Philippines, Thailand, Indonesia, Malaysia, Singapore, India.
between Pago Pago and South West Pacific.

 


The normal
Free Baggage Allowance:


First and business class passengers

2 bags (pieces) where the total of the three dimensions does not exceed 158 cm
(62 inches) for each bag.
Economy class passengers


2 bags (pieces) where the total of the three dimensions for any one bag does not
exceed 158 cm (62 inches) and where the total for both  bags does not exceed 273
cm (107 inches).
Maximum weight of any one bag is 32 kg (70 lb) except within North America where
it is 23 kg(50 lb). (Note: domestic airlines within USA  may apply a Free Baggage
Allowance based on a weight or piece system.
Children
are entitled to the same free baggage allowance as adult passengers.
Infants not entitled to a seat are allowed one checked bag of which the total of the three dimensions
should not exceed 115 cm (45 inches) plus one fully collapsible
stroller or pushchair.

Articles considered as a single piece of baggage


The following articles, irrespective of their actual dimensions, may be
considered as a piece of baggage at 135 cm (53 inches):

one sleeping bag or bedroll.
one rucksack/knapsack/backpack.
one pair of snow skis with one pair of ski poles and one pair of ski boots.
one golf bag, golf clubs and pair of golf shoes.
one duffle-type bag of B-4 type bag.
one suitably packed bicycle.

one pair of standard water skis or one slalom water ski.
suitably packed fishing equipment comprising not more than two rods, one reel,
one landing net, one pair of fishing boots and one fishing tackle box.
certain sporting firearms (subject to each airlines conditions of carriage).
any portable musical instrument not exceeding 100 cm (39 inches) in length.


Cabin Baggage Allowance


With ever growing emphasis on security and to avoid over crowding of Inside
Cabin luggage overhead bins, airlines are are now enforcing the principle of One
cabin baggage in all parts of the world.

Coats, Canes, umbrellas, reading material, small purses/camera cases don’t
usually count against your carry-on allowance. Backpacks, laptops, large purses
or briefcases may be counted especially on crowded flights. Most of the cabin /
check-in baggage restrictions are based on Linear inches that can be described
in layman terms as total of length + width + height. One small bag or one
garment bag whose three dimensions should not exceed 115cm/45in and the maximum
weight should be 10kgs.


Excess Baggage Charge


The Excess Baggage Charge levied on baggage in excess of the free allowance is
determined by a number of factors : the city or country of departure; city or
country of arrival; and , in a number of instances, by the airline of travel.
Each combination of factors has a standard Excess Baggage Fee.

Each bag in excess of of the number permitted which does not exceed the
dimensions/weight limits is charged at the standard fee.

If within the baggage allowance a bag exceeds the dimensions limit for free
carriage but does not exceed 203 cm (80 inches) and is within the weight limit,
the standard fee is still applied. However, any bag both in excess of the number
and dimensions, but where the sum of the three dimensions does not exceed 203 cm
(80 inches) and is within the weight limit, twice the standard fee is charged.

Any piece of baggage in excess of 203 cm (80 inches) or in excess of the 32 kg
(70 lb) or, within North America 23 kg (50 lb), weight limit will not be carried
unless prior handling arrangements are made with the airline. If accepted for
carriage, such bags are weighed and charged at three times the standard fee for
each additional 10 kg (22 lb) or fraction thereof.


Special charges


Special charges apply for the carriage of :-

Bulky or fragile items as hand baggage warranting the use of one or more
additional seats. To/from the USA the normal piece system excess charges apply
but the minimum charge will be 75% of the full one-way adult fare for the class
used by the passenger. Elsewhere, a standard excess charge of 75% of the full
one-way adult fare for the class used by the passenger applies.


Accompanied pets . The animal and container cannot be allowed in the passenger’s
free allowance. To/from USA the normal excess baggage fee is charged. Elsewhere,
the charge is twice the standard fee.

 

Snow skiing and golf equipment. If in excess of the normal free allowance, one
set of skis/ski poles/ski boots will be carried at 25% of the standard excess
baggage fee and one golf bag/golf shoes at 50% of the standard fee. Additional
sets are charged at the full standard fee.


Incidents of Lost Baggage/ Delay /Damaged Baggage

Even though airlines try to ensure that the checked-in baggage arrive at the
destination in safe condition and at the same time as the passenger, there are
cases of Lost or Damaged baggage due to in-flight/airport/transit mishandling of
the baggage by the airline staff. Again IATA helps the passenger to claim his
loss based on certain rules and regulations.

Lost Baggage: If the baggage on arrival is found to be missing, passenger must
file a complaint with the concerned airline immediately. In most of the
developed countries the process of retrieving the baggage is quick and delivery
process smooth, with airlines delivering the luggage at the doorstep of
passenger. However in India the process is not as smooth.

Once the baggage is reported lost by the passenger, he must take Property
Irregularity Report (PIR) that is issued by all airlines. In India, passenger
must get this PIR endorsed by Customs before leaving Airport premises, as
failure to do so will result in customs charging Duty on the goods being
claimed. Once you take the PIR for customs endorsement, they would value the
Duty Free allowance being claimed and balance due so that when passenger comes
to the airport for retrieval of his/her lost baggage the same is given to him.

If the airline is unable to retrieve your lost baggage and declares it Lost and
unrecoverable, then the compensation process is activated. As per IATA
guidelines, passenger is entitled for claim with maximum liability of the
airline being limited to USD 20 per Kg or a maximum of USD 635 per piece of
checked-in baggage. For items checked-in with Limited Liability baggage tags,
different compensation rules apply. this amount can be higher if the
lost/damaged bag was Insured.

Damaged Baggage: Damage to the checked-in baggage are governed by various rules,
that primarily regulates the type of damage. An airline will not be liable for
normal wear and tear/scratches, manufacturers defect etc.

Any damage to the baggage should be reported to the concerned airline
immediately, within 24 hrs of arrival at the airport. In case of the travel
being made through a combination of various airline alliance partners, the
delivering carrier is held responsible.

 


Ensure Your Baggage Safety:

To avoid the possibility of losing
your baggage either due to airline’s fault or a fellow passenger’s
fault because of identical appearance of the baggage – Label all
your baggage with Name Label, that gives your address, destination
port, telephone number etc.
Lock all bags and remove old destination and identification tags
before checking baggage.

Never put Cash, Jewellery, Electronic equipment, computers in the
checked-in baggage, as airlines will not be liable for any
loss/damage.



Dangerous Goods:

For safety reasons, the dangerous articles listed below must not be
carried in passengers baggage-

briefcases
with built-in alarms or lithium batteries and/or pyrotechnic
materials
compressed
gases/inflammable or not/toxic/refrigerated liquids like camping gas
devices
corrosive
products/acids/mercury/alkali/wet batteries
flammable
liquids/coal gas/paints and thinners

asbestos
materials
oxidizing
agents such as chloride of lime and peroxide
flammable
solids/matches and materials which ignite easily substances capable
of spontaneous combustion or which on contact with water emit
flammable gases
poisonous
and infectious substances
radioactive
substances